General terms of use of the website

The information contained in the website www.panorama-velingrad.eu about:

  • texts
  • graphic elements
  • logo
  • photo material to pages, news and events
  • videos
  • presentations

as well as their compilation and arrangement are protected by the Copyright and Related Rights Act.

Any use, including not only the publication of a text or part of a text, as well as a graphic image, functionality or other part of the information elsewhere without the knowledge and express consent of Hotel Panorama Velingrad; its distribution in any form, for any purpose, regardless of the type of media and / or computer environment, as well as any form of commercial use is prohibited and will be prosecuted to the fullest extent of Bulgarian law, without prior written notice. or any other type of notice.

Hotel Panorama Velingrad reserves the right to change these terms and undertakes to notify the users of www.panorama-velingrad.com within 7 days. The terms of use of this site are published in a prominent place on it and are available to all users using its information and functionality.

Use of all content on this site will be considered an agreement to the terms.

I. Definitions of terms used in these Terms of Use:

  • Name: Hotel Panorama Velingrad
  • Bulstat / UIC: 130959364
  • Headquarters and address of management: Velingrad, 32 Nikolay Hrelkov Str
  • The personal data protection officer: Elena Gogova
  • E-mail: sbr_panorama.velingrad@abv.bg
  • Phone: 0893331372

Website - website with www.panorama-velingrad.eu Content including up - to - date information on Hotel Panorama Velingrad, pages, articles, publications and other content owned by Hotel Panorama Velingrad.

Conditions - conditions for using the services of this site.

User - any person using the services of the Site in accordance with these Terms.

Malicious action - in the sense of these Terms, these are: all actions or inactions that violate Internet ethics and/or harm persons connected or not to the Internet or associated networks; the use, reproduction and copying of content published on the Site for commercial purposes and for the benefit of third parties; sending unsolicited mail (SPAM, JUNK MAIL); channel overflow (FLOOD); gaining access to resources by using someone else's rights and passwords; using flaws in the systems for one's own benefit or obtaining information (HACK) for third parties; carrying out actions that can be defined as industrial espionage or sabotage; actions that may lead to damage or destruction of systems or information arrays (CRACK); sending "Trojan horses" or causing the installation of viruses or remote control systems; disrupting the normal operation of other Internet users and associated networks; performing any actions that can be qualified as a crime or an administrative violation in the sense of the Bulgarian legislation.

II. Consent for use by users

This text contains information about the Terms of Use of the Site.

If you do not accept the Terms of the Site, we will ask you to leave.

Any use of the Site is considered an expression of agreement with the Terms and obliges the User to comply with them.

III. Rights and obligations of Hotel Panorama Velingrad

    1. Hotel Panorama Velingrad has the right and, in certain cases, the obligation to publish on the Site textual, graphic and other information in connection with its activities and services provided, providing it for the conscientious use of users of the Site.
    2. Hotel Panorama Velingrad undertakes to provide correctly the information about its activity, which it publishes on the Site.
    3. Hotel Panorama Velingrad has the right to publish on the Site any type of information and content directly or indirectly related to the activity it performs in and in the form of news, articles, publications through textual and graphic elements.
    4. Hotel Panorama Velingrad has the right to keep materials and information used and located on the server of the Site and to provide them to the relevant state authorities and institutions in cases where it is reasonably necessary to preserve the rights and legitimate interests, property and security of Hotel Panorama Velingrad as well as to third parties, in cases of claims in connection with the violation of their rights in connection with the use and / or distribution of content published on the Site.
    5. In order to ensure the reliability and security of the content published on the Site and the services provided by Hotel Panorama Velingrad provides Hotel Panorama Velingrad reserves the right to seek assistance from the competent authorities in case of gross violations of the Terms of Use of the Site.
    6. Hotel Panorama Velingrad has the right to publish content and information, including not only in the form of surveys, to establish feedback with users of the Site in order to improve the quality of products and services that Hotel Panorama Velingrad provides. The participation in these activities by the Users of the Site is voluntary.
    7. Hotel Panorama Velingrad has an obligation to inform the Users of the Site for the purposes of the activities it performs through the forms of contact with them, including not only through surveys published on the site. The information received from the Users of the Site will be used only by employees of Hotel Panorama Velingrad, which undertakes not to provide this information to third parties in any form for any purpose, except in cases provided by law. Hotel Panorama Velingrad undertakes to use and process lawfully and conscientiously the information and content it has received from the Users of the Site.

See more information in Privacy policy.

  1. Hotel Panorama Velingrad is registered as an Administrator of personal data according to the norms and regulations of the Bulgarian legislation and as such undertakes not to provide third parties, except in cases of gross violation of these Terms or Malicious action on the part of a User of the Site, information, data or any and is a type of content that can be defined as "personal data".

IV. Disclaimer

  1. Hotel Panorama Velingrad does not have the obligation, the objective possibility and does not control the use of any type of content and / or information located on the Site by Users for the purpose of sending, transmitting, distributing or providing such to third parties in any way and with any to be a goal.
  2. Hotel Panorama Velingrad is not liable to Users and third parties for lost profits and damages resulting from the deletion of data, information or any kind of content located on the Site; suspension, modification or restriction of the services and / or resources located on the Site; deletion, modification, loss of data transferred, used, recorded or made available to Users of the Site.
  3. Hotel Panorama Velingrad shall not be liable for damages caused to the software, hardware or telecommunication equipment as a result of the use of content, data, resources, information and functionalities that the Site provides to its Users.

V. Use of content

  1. The content on the Site - text, graphics, audio and video information, data, resources, functionality and any type of content published and used for the reliable operation of the Site is the property of Hotel Panorama Velingrad. It may not be reproduced for any purpose, in any form or in any media or computer environment without the express written consent of Hotel Panorama Velingrad.
  2. Any content made available to Users through the use of the site is voluntarily published by Hotel Panorama Velingrad of the Site, is provided to Users only for informational and advertising purposes and may be used only in connection with informing Users.
  3. Hotel Panorama Velingrad may post links to other sites on the Site. They are provided for the convenience and information of the Users of www.panorama-velingrad.com and as such the Users have the right to use them at their own risk. The content of these sites is not related to Hotel Panorama Velingrad and it is not responsible for maintaining accurate, reliable and complete content in them.

VI. Rights and obligations of Users

  1. A user who has accepted the Terms of the Site has the right to use the services, resources and information available on the Site, except in cases where there is a violation of these Terms, as well as Malicious action by him.
  2. The users of the Site have the right at any time and at their own discretion to terminate or stop the use of the content, information, resources and functionalities provided by the Site.
  3. Each User of the Site has the right to give his opinion, recommendation and suggestion to the e-mail address mentioned above in order to improve the quality of content, resources, functionalities and information that Hotel Panorama Velingrad provides it for use by publishing them on the Site.
  4. A user who accepts the Terms of the Site, who subsequently violated them, is obliged to immediately stop using the content, resources, functionalities and information on the Site.
  5. Each User of the Site undertakes not to send, distribute or use in any way and not to disclose to third parties any kind of information and content, data or materials posted on the Site by Hotel Panorama Velingrad for commercial or other purposes other than the purposes of the Site.
  6. The consumer is obliged to compensate Hotel Panorama Velingrad and all third parties for all possible damages and lost profits, including not only for attorney's fees incurred as a result of claims from and / or paid compensation to third parties in connection with the use, transmission, distribution, provision of content, resource, functionality, data or any other information located on the Site or the server of the Site.
  7. The user of the Site is obliged to compensate Hotel Panorama Velingrad and all third parties, in cases where the User has committed an Malicious Action using the Site, which action has caused damage to the Site and Hotel Panorama Velingrad and / or has led to lost benefits for Hotel Panorama Velingrad, its employees, service users or third parties.
  8. The user of the Site has the right to use the published contact information of the employees of Hotel Panorama Velingrad solely for its intended purpose. The user is obliged not to use this information for any other reason, including not only for marketing, advertising and promotional purposes.

VII. Privacy notice for users' personal data

Hotel Panorama Velingrad in the capacity of personal data controller within the meaning of Regulation (EU) 2016/679 in force since 25.05.2018 and the Personal Data Protection Act, notifies users that it will process the personal data of the latter in their capacity as data subjects.

VIII. Use of Cookies

Hotel Panorama Velingrad collects cookies to optimize website performance. By using this website you agree to this!

IX. Privacy policy

For more information on: the grounds for processing personal data; processing purposes; the types of personal data - subject of processing; the period of their storage by Hotel Panorama Velingrad; the access of third parties - "recipients" to the personal data processed by Hotel Panorama Velingrad; the consequence of not providing them to Hotel Panorama Velingrad by the consumer; the intention of Hotel Panorama Velingrad to hand them over to a country outside the European Union; as well as on the rights of data subjects provided for in Regulation (EU) 2016/679 in force since 25.05.2018 and the Personal Data Protection Act, see Privacy policy duly published on the website www.panorama-velingrad.com by Hotel Panorama Velingrad , in her capacity as administrator.

X. Conditions for reservations and cancellations

A deposit of 50 % of the total amount is required upon confirmed booking.
If the reservation is canceled up to 14 days before check-in, a full refund of the deposit is possible, up to 7 days before check-in -50 % of the deposit, after this period amounts are not refunded.
In case of premature departure or shortening of stay according to reservation - amount is not refunded. Full payment of the reservation amount should be made upon check-in at the hotel.

en_US
Call Now Button