1. General information
On 25 May 2018, a new Regulation on Personal Data Protection (General Data Protection Regulation), adopted by the European Union, entered into force. The regulation aims to ensure the protection of individuals' data from all EU Member States and to harmonize the regulations for their processing.
Hotel Panorama Velingrad operates in accordance with the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data .
2. Application of this Privacy Policy
As a controller of personal data, Hotel Panorama Velingrad meets all the requirements of the new regulation, collecting only personal data to the extent necessary for the provision of the service, and keeps them responsibly and lawfully.
2.1 Information about the Data Controller
- Name: Hotel Panorama Velingrad
- Bulstat / UIC: 130959364
- Headquarters and address of management: Velingrad, 32 Nikolay Hrelkov Str
- Personal Data Protection Officer: Ms. Ani Kondareva
- E-mail: sbr_panorama.velingrad@abv.bg
- Phone: 0893331372
2.2 Information on the competent supervisory authority
- Title: Commission for Personal Data Protection
- Headquarters and management address: Sofia 1592, "Prof. Tsvetan Lazarov" No. 2
- Correspondence details: Sofia 1592, "Prof. Tsvetan Lazarov" No. 2
- Phone: 02 915 3 518
- Email: kzld@government.bg, kzld@cpdp.bg
- Website: www.cpdp.bg
Hotel Panorama Velingrad is the administrator of the personal data (ie the information that identifies a specific person, such as name and surname or e-mail address) that we collect from and about you through the website.
This Privacy Policy applies to all users, including those who use the Website without being registered or subscribed to services on it.
3. Types of personal data we collect
Hotel Panorama Velingrad may collect only the following data:
- name and surname
- phone number
- email address
which you provide by filling out contact forms on the site
However, we do not collect special categories of personal data about you, such as personal data revealing:
- racial or ethnic origin
- political views
- religious or philosophical beliefs
- membership in trade unions
- genetic data processing
- biometric data in order to uniquely identify an individual
- health data
- the sexual life or sexual orientation of an individual
- personal data related to convictions and crimes.
4. Purposes of collecting your personal data
The main reason we collect your personal information is to provide you with access to the website or services of Hotel Panorama Velingrad, as well as to interact with such services.
We are currently only processing your data in order to:
- Inquiry processing
- Assistance
- Personalized communication with you
The provision of your personal data is optional. However, if you choose not to provide your personal information, you may not be able to access some of the features of the website.
Currently no We process your data in order to send:
- offers
- marketing messages
If we plan such actions in the future, it will be done only with your prior consent.
5. Principles for collecting your personal data
The security of your data is a priority for us. For this purpose Hotel Panorama Velingrad has taken adequate administrative, technical and physical measures to protect your personal data against loss, theft and unauthorized use, disclosure of modifications.
6. Term of storage of your personal data
We will only retain your data for the period necessary to fulfill the purposes for which it was collected, as set out in this Privacy Policy. In any case, personal data collected for the purposes specified in item 4 of this Privacy Policy shall be retained for the time required to provide access to the website.
At the end of the retention period, your personal data will be revoked, anonymized or aggregated.
7. Transfer of personal data for processing
Hotel Panorama Velingrad may, at its discretion, transfer part or all of your personal data to personal data processors for the purposes of processing in compliance with the requirements of Regulation (EU) 2016/679, notifying you in case of intention to transfer part or all of your personal data. data from third countries or international organizations.
Hotel Panorama Velingrad may share your personal data with third party providers who perform processing on behalf of Hotel Panorama Velingrad and / or its affiliates.
8. Transfer of your personal data abroad
Your personal data may be transferred to other countries within or outside the European Economic Area (EEA). We always check that there are adequate and appropriate safeguards in accordance with the applicable laws to protect your personal data.
9. Your rights regarding personal data?
9.1 Withdrawal of consent for the processing of your personal data
If you do not wish all or part of your personal data to continue to be processed by Hotel Panorama Velingrad for specific or for all purposes of processing, you can at any time withdraw your consent for processing by request in free text to the email specified in item 2.1.
Hotel Panorama Velingrad may ask you to verify your identity and the identity of the data subject.
9.2 Right of access
You have the right to request and receive from Hotel Panorama Velingrad confirmation of whether personal data related to you are processed.
You have the right to access data related to it, as well as information related to the collection, processing and storage of your personal data.
Hotel Panorama Velingrad Upon request, we provide you with a copy of the processed personal data related to you in electronic form.
Providing access to data is free, but Hotel Panorama Velingrad reserves the right to impose an administrative fee in case of repetitive or excessive requests.
9.3 Right of correction or completion
You may correct or complete inaccurate or incomplete personal data relating to you directly through your account on the Website or by making a request to Hotel Panorama Velingrad.
9.4 Right to erasure ("to be forgotten")
You have the right to request from Hotel Panorama Velingrad deletion of personal data related to you, a Hotel Panorama Velingrad has the obligation to delete them without undue delay when any of the following grounds exist:
- personal data are no longer needed for the purposes for which they were collected or otherwise processed
- You have withdrawn your consent on which the data processing is based and there is no other legal basis for the processing
- You object to the processing of personal data related to you, including for the purposes of direct marketing, and there are no legal grounds for processing to take precedence.
- personal data have been processed illegally
- personal data must be deleted in order to comply with a legal obligation under EU law or the law of a Member State applicable to Hotel Panorama Velingrad
- personal data have been collected in connection with the provision of information society services
Hotel Panorama Velingrad is not obliged to delete personal data if it stores and processes them:
- to exercise the right to freedom of expression and the right to information
- to comply with a legal obligation requiring processing provided for in EU or Member State law applicable to the Administrator or for the performance of a task in the public interest or in the exercise of official powers conferred on him
- for reasons of public interest in the field of public health
- for archiving purposes in the public interest, for scientific or historical research or for statistical purposes
- for the establishment, exercise or defense of legal claims
To exercise your right to be "forgotten", you should submit a request by written request sent to Hotel Panorama Velingrad, as well as to verify your identity and identity with the person to whom the data relates before Hotel Panorama Velingrad, presenting your identity card on the spot for identification purposes and, if necessary, enter your login details in the data subject's account with an employee of the Hotel Panorama Velingrad.
Hotel Panorama Velingrad does not delete the data he has a legal obligation to keep, including for protection in connection with court claims against him or proof of his rights.
9.5 Right of restriction
You have the right to request from Hotel Panorama Velingrad restrict the processing of data related to you when:
- dispute the accuracy of personal data for a period that allows Hotel Panorama Velingrad to verify the accuracy of personal data
- processing is illegal, but you do not want your personal data to be deleted, only the use of it to be restricted
- Hotel Panorama Velingrad no longer needs personal data for processing purposes, but you require them to establish, exercise or defend your legal claims
- You have objected to the processing pending verification of whether the legal grounds of Hotel Panorama Velingrad have an advantage over your interests
9.6 Right of portability
You can at any time download the data stored and processed for you in connection with the use of the services of Hotel Panorama Velingrad with a request by email.
You can ask from Hotel Panorama Velingrad to transfer your personal data directly to an administrator specified by you, when this is technically feasible.
9.7 Right to receive information
You can ask from Hotel Panorama Velingrad to inform you about all recipients to whom the personal data for which correction, deletion or restriction of processing has been requested have been disclosed. Hotel Panorama Velingrad may refuse to provide this information if this would be impossible or would require a disproportionate effort.
9.8 Right to object
You may object at any time to the processing of personal data by Hotel Panorama Velingradthat apply to you, including if processed for profiling or direct marketing purposes.
10. Updates to this Privacy Policy
Hotel Panorama Velingrad may amend or update this Privacy Policy to ensure compliance with applicable law.
Please see the effective date of this Privacy Policy at the beginning to see when it was last updated.
